Refund and Returns Policy

Overview

If you are not happy with the purchase please do get in touch immediately!

Our refund and returns policy lasts 14 days from buyer reciving the item. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at : info@belainbarve.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: info@belainbarve.com and send your item to: Pleteršnikova ulica 26, 1000 Ljubljana, Slovenia, EU.

Shipping returns

To return your product, you should mail your product to: Pleteršnikova ulica 26, 1000 Ljubljana, Slovenia, EU.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. You have to return the product in 14 working days.

Need help?

Thank you!